MTN Group advances women leadership with new MTN Guinea-Bissau CEO

MTN Group is pleased to announce the appointment of Eliane Houphouet-Boigny as the CEO of MTN Guinea-Bissau, effective 1 July 2021, the latest woman to take the helm at an MTN operation.

I would like to welcome Eliane to the MTN family and look forward to her taking MTN Guinea-Bissau to new heights, as we work to lead digital solutions for Africa’s progress,” said MTN Group President and CEO Ralph Mupita.

Eliane is a seasoned professional with a career spanning more than 20 years, and experience across multiple markets in Europe and Africa. Most recently, she held several leadership roles at Nestlé, including Head of Innovation, Head of Business Transformation and Head of Operational Excellence & Continuous Improvement.

Eliane holds two Master’s degrees, one in Chemical Engineering from the Swiss Federal Institute of Technology (Switzerland) and another in Strategic Management from HEC School of Management in Paris.

She takes over the reins from Freddie Mokoena, who has been CEO of MTN Guinea-Bissau since September 2013.

‘I’d like to take this opportunity to express my sincere appreciation and gratitude to Freddie. He has done an amazing job in leading the team over the past 8 years. Freddie steered the team through a period of amazing growth, and I am deeply thankful for his invaluable guidance and contribution to MTN,’ said Mupita.

MTN has been present in Guinea-Bissau since 2005 and has around 900 000 subscribers.

MTN to launch OpenRAN in Africa

MTN Group is leveraging our expansive footprint across Africa to test and ultimately deploy OpenRAN – an innovative  technology that will enable us to launch new services more quickly, cost-effectively and seamlessly, supporting our strategy, Ambition 2025: Leading digital solutions for Africa’s progress.

We plan to modernise our radio access networks using OpenRAN. This is in line with one of five vital enablers of our strategy: to build technology platforms that are second to none, thereby allowing for the rapid expansion of 4G and 5G population coverage across our markets.

With up-to-date technology, we can expect a reduction in our power consumption and associated carbon emissions. This, in turn, supports our plans to decarbonise our network and achieve net zero emissions by 2040, our Project Zero.

OpenRAN allows for the disaggregation of hardware and software elements of a network, enabling telcos to build a network using components with the same specifications and scale from a diverse base of vendors. A disruptive trend, it is gaining popularity as the industry seeks to promote an open and interoperable ecosystem between various vendors.

We at MTN aim to roll this out by the end of 2021 in collaboration with our partners Altiostar, Mavenir, Parallel Wireless, TechMahindra and Voyage.

As an early adopter, MTN first rolled out open-source technology in 2019 to improve rural coverage. This was in line with our belief that everyone deserves the benefits of a modern connected life. To date, we have deployed over 1 100 commercial sites in more than 11 countries and were among the pioneers of open-source adoption, facilitating cost-effective deployment in unconnected areas.

For all mobile network operators, radio access network (RAN) makes up the bulk of capital and operating costs. By applying OpenRAN, MTN targets further innovation and cost efficiencies.

At MTN we are alive to the potential of open interfaces. There is a lot of value that dominant players bring to the business, but telecommunications today is as much about the stability of the network as it is about new services,” says MTN Group Chief Technology and Information Officer Charles Molapisi. “Customers measure us against the speed with which we can deploy the latest technology and we are committed to finding faster and better ways to do that.”

The many benefits of OpenRAN include diversifying the vendor landscape, disrupting the cost flow, and removing dependencies on proprietary suppliers. It also promises cost savings and flexibility as it allows operators to use generic hardware and open interfaces. It enables a so-called ‘Lego architecture’ where many different vendors supply the components and software products that together make the end-to-end radio network work. By modernising the network, we reduce our power consumption and emissions in support of our Project Zero. 

While OpenRAN brings a new architecture to mobile networks and more suppliers to deal with, it gives telcos much-needed flexibility,” says Amith Maharaj, MTN Group Executive: Network Planning and Design. “This means that MTN can now look at building a network that can meet cost and capacity requirements of specific markets, or even rapidly deploy 5G and/or 4G seamlessly with existing legacy services. This is a real game-changer for mobile advancement in emerging markets.”   

While the technology is still in its early days and widespread adoption is likely years away, MTN has already collaborated with a number of global players to reap the benefits and trigger innovation. In efforts to drive OpenRAN standardisation, we are also participating in Facebook’s Telecom Infra Project.

Early adoption gives us the ability to improve and deploy appropriate network architecture underpinned by technology, both tried and tested, and disruptive, to ensure we continue to deliver an exceptional experience, and ultimately play our part in harnessing the power of technology to lead digital solutions for Africa’s progress,” concludes Molapisi. 

MTN Uganda to deploy TIP DCSG at scale to advance network automation

MTN Uganda and several members of the Telecom Infra Project (TIP) have signed an agreement that will advance network automation using TIP’s Disaggregated Cell Site Gateway (DCSG).

This first of its kind network deployment in Africa will see MTN evolve its Transport Network and turn it into a future-proof asset that will seamlessly enable its network transition to 5G. Transport Network transmits data traffic between points within a network that enable access to the internet. Through Ambition 2025, MTN’s strategic blueprint, Network-as-a-Service (Naas) is one of five scale platforms for growth that contribute to leading digital solutions for Africa’s progress.

DCSGs ultimately provide connectivity between (Mobile sites and Enterprises) and the core network, which is what users access to connect to the internet. DCSG at these cell sites will see the hardware and software de-coupled, allowing greater flexibility in upgrading software and configuration. Typically, cell site hardware and software are aggregated, requiring wholesale replacement to upgrade the transport network.

For the Uganda deployment, Aviat will oversee the deployment of this DCSG solution using Network Operating Software (NOS) provided by ADVA, running on Edgecore Hardware. This solution in Uganda is a flagship development in accelerating connectivity in Africa, by enabling faster network roll-out to expand connectivity, a more stable and quicker network with reduced latency, providing users best-in-class connectivity to the internet.

“We are very excited about the potential of the DCSG solution. It promises to broaden our supplier market, expedite the development of new features, reduce capital expenditure, improve operational efficiencies through easier scalable and more features open networking ecosystem,” says Ali Monzer, CTIO, MTN Uganda. “To advance our service offering to our subscribers we continue to innovate and evolve our networks to support the increasing demand of higher capacity. In collaborating with the TIP community partners, we are not only able to innovate as a community, but also deploy leading technologies such as the DCSG to advance our network automation objectives.”

“This large-scale deployment of the DCSG in MTN Uganda is testament to our commitment to accelerate automation of MTN’s Transport Network,” says Lloyd Mphahlele, MTN Group General Manager responsible for the Transport Network.

“We are delighted to work with MTN on their network evolution journey. As Aviat, we are committed to bring innovation and simplicity to MTN’s network. In collaboration with our TIP community partners Adva and Edgecore, the MTN Uganda network will be a showcase operation of automated, intelligent, and always on network. A real network of the future” says Peter Smith, CEO of Aviat Networks.

“TIP’s DCSG will accelerate MTN in its evolution towards a more open disaggregated, standard-based transport network that will meet future customer needs and enable a more simplified, scalable, and agile network operating model. This collaboration with MTN is one more example of the role TIP is playing as a vehicle to accelerate testing and deployment of open network solutions in Africa, and as a catalyst for innovation. The solution provided by ADVA and Edgecore has gone through a lab validation as part of the TIP process to ensure its maturity,” says David Hutton, TIP’s Chief Engineer.

DCSG was developed within TIP’s Open Optical and Packet Transport (OOPT) Project Group. The TIP DCSG solution uses open, standard-based, disaggregated network technologies to target several opportunities in operators’ IP aggregation networks. These include overall deployment cost reductions and the creation of a more diverse supply chain, as well as operational efficiencies from being able to use Software-Defined Networking (SDN) technologies for network management automation.

MTN announced its collaboration with the TIP community to build transport products and network configurations that enable the company’s ambitions in world-class network capabilities.

MTN Group scoops African brand awards, named most helpful private sector brand during pandemic

MTN Group’s brand is growing from strength to strength, evidenced by its top rankings in two separate independent brand surveys released this week.

MTN remains the ‘Most Admired African Brand’ in the Brand Africa 100: Africa’s Best Brands 2021 survey published on Tuesday. The survey covers 28 countries representing 80% of the continent’s population as well as 80% of its GDP.

For the 10th year running, MTN was also named as the most valuable and strongest South African brand by Brand Finance, which gave the Group a brand value of R44.8 billion in its South Africa 50 2021 survey released on Monday.

“MTN’s work to achieve the best brand in our markets is part of ensuring that we offer the leading customer experience. This is a vital enabler of our Ambition 2025 strategy,” said MTN Group President and CEO Ralph Mupita, adding that 15 of the Group’s 21 operations boasted their market’s highest net promoter scores.

I would like to thank every one of our 278 million subscribers for trusting us to deliver the communication and digital services they need. We take seriously your customer experience, and strive every day to live our core belief that everyone deserves the benefits of a modern connected life. I would also like to acknowledge MTN’s 19 300 people who work tirelessly to further digital and financial inclusion across our markets.”

This year, Brand Africa’s survey included a new category – brands which were perceived to have been helpful during the COVID-19 pandemic. MTN was named the number one private sector brand in this category and followed the World Health Organization in the overall rankings.

During COVID-19, the Group worked to keep people connected and informed. In a unique public/private partnership in early 2021, MTN donated US$25 million to the African Union’s vaccination programme to secure COVID-19 vaccines for the continent’s health workers.

The Group also worked with host nations to support the Africa COVID Communications and Information Platform and launched the #WearItForMe mask campaign to encourage people everywhere to protect each other.

MTN Group’s President Ralph Mupita pays courtesy visit to the Ghana stock exchange

The Group President and CEO of MTN, Ralph Mupita has saluted the Ghana Stock Exchange (GSE) for its role in the ‘Ghana Cares’ national socio-economic priorities that is going to be critical for Ghana’s development going forward.

“We are encouraged by the progress we have seen in the development and deepening of the capital markets in Ghana”, Mr Mupita said. He noted that “capital formation and capital markets are critical in economic development of countries. We salute the ‘Ghana Cares’ national socio-economic priorities that is going to be critical to Ghana’s development going forward”.

He made the remarks on Tuesday 18 May 2021 when he visited the GSE to pay a courtesy call on the Managing Director, Mr. Ekow Afedzi, as part of a three-day working visit to one of MTN Group’s key markets. He also used the opportunity to get a first-hand account of the performance of Scancom Plc (MTN Ghana) shares since the Initial Public Offer (IPO) in 2018.

Mr. Mupita was grateful for the support MTN Ghana had received since its listing on the bourse. “On behalf of the MTN Group we would like to thank the GSE for the support we have received since listing in September 2018”, he said.

MTN Ghana’s performance on the Ghana Stock Exchange in 2021 has been nothing short of excellence, accounting for 86% and 77% of total volume and value traded on the Ghana Stock Exchange as at 18 May 2021. The company’s share price has gained 49 pesewas this year representing a year to date return of 76.6%.

The MD of the GSE, Mr. Ekow Afedzi applauded MTN Ghana’s stellar performance. He commended the company for being the most liquid and driver of liquidity on the market. 

MTN Ghana listed on the Ghana Stock Exchange in 2018 and is the third largest company by market capitalization. This represents about 23% of the total market capitalization of the listings on the Ghana Stock Exchange.

The MTN Group CEO was accompanied on his visit to the GSE by the VP for MTN WECA Region, Mr Ebenezer Asante, Chief Enterprise Business Officer, Mr Sam Addo representing Selorm Adadevoh Chief Executive Officer, and the Chief Corporate Services Officer, Mr Samuel Koranteng.

MTN Group reports resilient first quarter 2021 results as data and fintech services accelerate

MTN Group today announced a strong and resilient operational and financial performance in the first quarter of 2021, with growth in service revenue exceeding medium-term guidance, driven by gains in data and fintech revenue.

“The MTN Group has delivered a solid Q1 2021 trading performance, with service revenue and EBITDA margins expanding on the back of continued commercial momentum and resilient networks,” said MTN Group President and Chief Executive Officer Ralph Mupita, adding that the Group’s Ambition 2025 strategy had gained execution traction during challenging COVID-19 macroeconomic conditions in the quarter.

In constant currency terms, service revenue grew by 17.8% to R42.3 billion at end-March 2021, earnings before interest, tax, depreciation and amortisation (EBITDA) rose by 21.3% and the EBITDA margin widened to 44.2% from 42.7%.

“The overall Group results were supported by double-digit service revenue growth from our large operations and continued focus on our expense efficiency programme. We are encouraged in particular by the strong performance of MTN South Africa, as well as accelerating data and fintech services across the group in the period,” he said.

MTN South Africa (MTN SA) recorded strong performances across the consumer, enterprise and wholesale businesses. Underpinned by market share gains and a subscriber base of 32.1 million, an 11.8% increase in service revenue and good cost containment drove a 3.2 percentage point expansion in MTN SA’s EBITDA margin to 39.8%. MTN Nigeria and MTN Ghana – both of which reported Q1 results in the past week – continued to build on their solid operational execution and commercial momentum.

Group data revenue grew by almost a third amid sustained demand for work-from-home services, digital entertainment as well as online education offerings. Fintech revenue also accelerated, expanding by more than 31% as the value of fintech transactions increased by 87% to US$53 billion.

“We are pleased with the momentum in driving our platform strategy and the fintech separation project is progressing well, in line with our Ambition 2025 strategy,” said Mupita. “MTN Rwanda recently received a licence to operate a separate fintech entity, bringing the number of structurally separated entities to 12 (out of 16 fintech markets). We continue to progress our work in establishing the Topco structure for fintech, and anticipate that this will be concluded before Q1 2022.”

The Group’s strong overall performance was despite a 1.7 million decrease in subscriber numbers to 277.9 million as MTN Nigeria’s subscribers declined because of restrictions on all new SIM sales and activations in that market. The Group’s active data subscribers increased by 1.3 million to 115.6 million and the number of MoMo customers increased by 0.2 million to 46.6 million. Excluding the impacts of MTN Nigeria, MTN Group total subscribers increased by 3.4 million.

COVID-19 continued to impact lives and livelihoods across the world, including at MTN. By 31 March 2021, the Group had reported 1 557 COVID-19 infections and mourned the loss of 11 MTN employees to the virus across our markets. We continue to prioritise the health and safety of our people.

Alongside equity partners, in April we submitted a bid for one of two telecoms licences to operate in Ethiopia, Africa’s second most-populous country which represents the last and largest telco liberalisation opportunity in the world. MTN’s participation in the bid process aligns with our pan-Africa focus and capital allocation framework.

The Group remains committed to its asset realisation programme (ARP) and is confident of making progress on realising the 29% stake in tower company IHS Group in the short term. This is key to MTN’s ARP. IHS continues to explore an IPO of its shares in line with its public statement made in August 2020.

“Looking ahead, we are focused on executing our Ambition 2025 strategy, driving growth, de-leveraging the Holdco balance sheet and unlocking value, whilst navigating the impacts of the pandemic,” concluded Mupita

MTN Rwandacell PLC lists by introduction on the Rwanda Stock Exchange

MTN Rwandacell PLC (MTN Rwanda) has today made history in Rwanda by being the first mobile network operator to list its shares on the Rwanda Stock Exchange (RSE).

As part of the May 4th listing by introduction, Crystal Telecom Limited’s shareholders now hold a direct 20% stake in MTN Rwanda and can trade their MTN Rwanda shares directly on the RSE. These shares were previously held by Crystal Telecom PLC.

MTN Rwanda CEO Mitwa Ng’ambi said the listing was good news for MTN and Rwanda: “We are honoured to be the first telecommunications network provider in Rwanda to be listed on the RSE. We are committed to further establishing our presence, expanding our connectivity, driving digital inclusion and contributing to the sector and economy.

She said MTN was proud of its journey in Rwanda in the past 23 years: “We are grateful to our customers, partners and stakeholders and look forward to this new chapter. Listing on the RSE is a major milestone for us and the platform for even better and bolder things to come.

MTN Group President and CEO Ralph Mupita said the listing demonstrated MTN’s commitment to Rwanda: “This listing will assist in deepening the Rwandan capital markets by broadening public ownership over time and will also establish the basis for a new and emerging telecoms and technology asset class on the exchange.

This listing by introduction is part of MTN Group’s work to continuously promote local ownership and participation in MTN businesses across its markets and provides an opportunity for Rwandans to invest directly in the country’s leading network operator.  

MTN Rwanda joining the Rwanda Stock Exchange as we celebrate 10 years of operations as an Exchange is another big milestone for our market. We hope that the powerful brand recognition brought by MTN Rwanda on the market will attract more private sector companies both locally and internationally to join the market and enjoy the benefits of listed companies,” said Pierre Celestin Rwabukumba, CEO of the Rwanda Stock Exchange.

Ahead of its listing by introduction on the RSE, MTN Rwanda changed its status from a private company to a Public Liability Company (PLC) effective December 2020. The full company name has therefore been changed from MTN Rwandacell Limited to MTN Rwandacell PLC.

MTN joins JAC and GeSI to accelerate sustainability across its supply chain

MTN Group is pleased to announce that it has joined the Joint Audit Cooperation (JAC) and the Global Enabling Sustainability Initiative (GeSI), two globally recognised industry bodies committed to promoting technologies and practices that foster environmental, social and governance sustainability.

These memberships are a vital step in the realisation of MTN’s sustainability vision of creating shared value for our stakeholders through responsible economic, environmental and social practices.  

“As the leading operator in many of our markets, we recognise that in partnering with JAC and GeSI we have a significant opportunity to contribute to the collective agenda of driving greater adoption of sustainable environmental and social practices across our supply chain and the sector. This is how we realise the outcomes we aim for in placing ESG at the core,” says MTN Group Executive for Corporate Affairs and Sustainability Nompilo Morafo.

Telecommunications is a rapidly changing industry, vibrant with emerging technologies and competitive disruptors that are altering established business models and creating new sustainability-related opportunities and risks.

MTN Group Executive for Procurement & Supply Chain Management Dirk Karl says: “We recognise the unique blend of know-how that these two well-established bodies bring. In joining, we are able to verify the sustainability performance levels of our top 20 suppliers and their sub suppliers who have already been audited. The memberships also provide a platform to further enhance the audit coverage across our supplier base.”

Members of JAC – which was founded in 2010 and whose members include many of the world’s largest telecoms operators – share resources and best practices to develop long-term corporate social responsibility implementation in the different tiers of the ICT supply chain globally. Collaboration between the largest operators promotes sustainable sourcing globally.

“On behalf of JAC and its member companies, we are very pleased to welcome MTN on-board with us and look forward to working together. This provides us with further diversity from African and Middle Eastern continents in our collaboration on making progress on supply chain sustainability topics and issues,” says Paras Shah, JAC Chairman.

GeSI works to facilitate real-world solutions to real-world issues by contributing towards a sustainable future, communicating the industry’s corporate responsibility efforts and driving the sustainability agenda.

“GeSI’s mission is to help create a smarter, more sustainable world with digital solutions at its core,” said Luis Neves, Global CEO of GeSI. “We are thrilled to have a company like MTN, a leader in its industry sector and region, join us as a Member. Their engagement reinforces GeSI’s work to harness innovative digital solutions as a force for good as we commit to the 2030 Agenda. We look forward to a long partnership with MTN.”

MTN strives to always conduct business in a way that supports the long-term sustainability of the societies in which we operate. To meet these objectives, we conduct business with suppliers and partners who share our commitment to high ethical standards and operate in a responsible manner.

To provide our customers with the products and services they need, MTN relies on a multi-faceted and multi-layered global supply chain, which consists of approximately 15 000 suppliers. Not many telcos – particularly pan-African telcos – are members of both JAC and GeSI. By becoming a member of both organisations, MTN can ensure ethical, sustainable, environmentally responsible supply chain partners.

MTN Group bids for telecoms licence in Ethiopia

MTN Group confirms that it is participating with equity partners in a bid for a telecoms licence in Ethiopia, Africa’s second most-populous country which represents the last and largest telco liberalisation opportunity in the world.

Our participation is aligned with our strategy, Ambition 2025, focusing on capturing growth from digital acceleration across the continent. It has been made in partnership with Silk Road Fund from China. Other partners will be disclosed on a successful bid outcome.

Ethiopia provides the largest telecommunication and digital services growth opportunity in Africa over the medium term and fits into our pan-Africa focus and platform strategy. We are being guided by our capital allocation framework in our assessment of this opportunity,” commented MTN Group President and CEO Ralph Mupita, in confirming the MTN and Silk Road Fund equity partnership bid.

MTN has a long history of building and operating market-leading operations in numerous markets across Africa and the Middle East, including establishing greenfield operations. At the end of 2020, MTN Group had 280 million subscribers across 21 markets.

MTN Group publishes 2020 Integrated, Sustainability, Transparency and Tax Reports

MTN Group today publishes our suite of 2020 reports – including the Integrated, Sustainability, Transparency and Tax Reports – covering how the Group performed in the year and how we delivered on our commitments to stakeholders.

“2020 was unprecedented in the challenges and opportunities that the COVID-19 pandemic created across the markets we operate in. In the year, the Group focused on building resilience and sustainability and positioning the business for accelerated growth given the digital acceleration occasioned by the pandemic,” comments MTN Group Chairman Mcebisi Jonas.

The reports detail the impact of COVID-19 on our markets and business; the Group’s support to stakeholders in these challenging times; our work to manage the risks of pandemic; and our plans to make the most of the opportunities. These factors played a part in shaping MTN Group’s repositioned strategy, Ambition 2025: Leading digital solutions for Africa’s progress, which is detailed throughout our reports.

MTN Group’s 2020 Integrated Report tells the MTN value-creation story clearly and concisely, reflecting integrated thinking. Enhancements to the report this year include a thorough discussion on the new strategy, as well as dedicated sections on COVID-19, the Group’s outlook and our key issues.

Under the new Ambition 2025 strategy, one of the Group’s four priorities is to ‘create shared value’, with environmental, social and governance (ESG) principles at the core.

COVID-19 has exacerbated underlying economic and social inequalities and is unfolding at the same time as a mounting climate crisis. As a result, instilling sound ESG principles is fundamental to building resilience and ensuring that MTN is future-fit and plays its role in building sustainable societies,” says MTN Group President and Chief Executive Officer Ralph Mupita. “Diversity and inclusion are important aspects of future sustainable societies and although we have made good progress with greater representation of women at senior levels in the company, there is still a lot of work to do.”

The Sustainability Report details our commitment to reach net zero emissions by 2040, as well as the naming of Nkululeko Sowazi, chair of the MTN Group Social and Ethics Committee, as the MTN Group designated Board member responsible for ensuring climate risks and opportunities are appropriately addressed within the company.

In 2020, MTN Group advanced digital and financial inclusion by reducing by a third the cost to communicate and enabling over $152 billion of transactions through extending Mobile Money services for customers and small and medium enterprises.

By investing nearly R29 billion in the year, we extended network coverage to more people. We also connected more of the unconnected through MTN Data-Smart’s digital literacy initiative. Available in eight African markets, this has now been used to train more than 18 million people about the power of the internet.

On 1 April, three women entered key leadership roles at MTN Board and Executive Committee level, helping the Group reach a milestone of 33% women at Board level and 28% at Exco level, both above African and global averages.

Through our CSI efforts, in 2020 MTN impacted 23,8 million people, of whom 10,5 million were youth, providing them with the ICT skills and opportunities to help them become economically active.

Our Transparency Report seeks to provide an understanding of our operating environment, risks and approach to digital human rights across our footprint.

In many of the countries in which the Group operates, MTN is one of the largest taxpayers. This comes with the responsibility to report thoroughly and transparently on our tax affairs. MTN Group’s 2020 Tax Report spells out our total tax contribution, which goes well beyond the corporate income taxes paid on profits to include indirect taxes, withholding taxes, payroll taxes, operating licence fees and other payments to authorities.

In 2020, MTN Group’s total tax contribution was R35,1 billion, up from R30,5 billion in 2019. This was just one of the ways the Group contributed to enhancing sustainable societies.

“We believe that this suite of reports will provide stakeholders with a comprehensive and integrated understanding of the progress and achievements of the MTN Group, as well as the priorities over the short, medium and longer term,” concludes Mupita. To access reports: https://www.mtn.com/investors/financial-reporting/integrated-reports/

Further reading