MTN adheres to a culture of sound ethical business conduct in creating shared value, supported by various policies internally. Our policy position statements provide various stakeholders with a summary of our stance on key sustainability issues

Download the Sustainable economic value positions on various issues.

Connecting the unconnected

pdf - 90.35 KB

We believe everyone deserves the benefits of a modern...

Digital inclusion

pdf - 25.90 KB

Fostering digital inclusion supports future economic growth...

Enterprise development

pdf - 26.17 KB

We acknowledge that small and medium enterprises...

Financial inclusion

pdf - 27.28 KB

Over the past 10 years, mobile money has transformed the face...

Download the Sustainable societies positions on various issues.

Digital human rights

pdf - 81.63 KB

More people worldwide have access to information, services...

Corporate social investment

pdf - 47.93 KB

MTN strives to have a positive impact on society...

Workplace - diversity and inclusion

pdf - 63.62 KB

Both global and MTN’s trends suggest a strong correlation...

Workplace - labour practices

pdf - 40.04 KB

MTN ensures that its staff have freely chosen employment and...


pdf - 74.11 KB

Fraudulent and corrupt activities are a threat to the sustainability...

Gifts, Hospitality and Entertainment

pdf - 50.37 KB

MTN acknowledges the need to foster and maintain good...


pdf - 33.12 KB

MTN is committed to a culture of zero-tolerance toward fraud...

Conflict of Interest

pdf - 35.68 KB

Globally, the management of potential conflicts of interest...


pdf - 59.22 KB

MTN is committed to high ethical, moral and legal standards that...

Supplier code of conduct

pdf - 954.90 KB

MTN has a responsibility to ensure that our business practices are...

Data protection and privacy

pdf - 118.99 KB

Data Protection and Privacy matters to us and we know it matters to you

Information Security

pdf - 66.55 KB

MTN operates in more than 22 countries spread across two continents

Treating Customers Fairly

pdf - 43.72 KB

How MTN and our partners treat our customers is an issue we take seriously

Responsible supply chain

pdf - 37.16 KB

MTN strives to conduct its business in a way that supports the long-term sustainability of the societies...

Health and Safety

pdf - 48.66 KB

The purpose of this framework is to ensure commitment of MTN and its group of companies...

Responsible Marketing

pdf - 55.39 KB

MTN is committed to maintaining the trusted position and the integrity of our brand

ISO 9001 Quality Management Systems

pdf - 1.26 MB

ISO 9001 Quality Management Systems

ISO 20000 Information Technology

pdf - 965.11 KB

ISO 20000 Information Technology

ISO 22301 Security and Resilience

pdf - 94.44 KB

ISO 22301 Security and Resilience

ISO 27001 Information Security Management System Nigeria

pdf - 331.03 KB

ISO 27001 Information Security Management System Nigeria

ISO 27001 Information Technology Security Techniques South Africa

pdf - 1.19 MB

ISO 27001 Information Technology Security Techniques South Africa

ISO 27001;22301 Management System Ghana

pdf - 184.31 KB

ISO 27001;22301 Management System Ghana

Download the Eco-responsibility positions on various issues.

Energy and climate change

pdf - 35.73 KB

One of the most significant ways business is shaping the world...

Environmental resources

pdf - 38.58 KB

Environmental resources are common goods that must be...

Mobiles and health

pdf - 39.30 KB

Electric fields are produced by voltage and magnetic fields...

Networks and the environment

pdf - 27.15 KB

One of the largest areas of environmental impact by mobile...

Water management

pdf - 38.20 KB

MTN applies precautionary principles to minimise water use...

Further reading